Before clicking the link, find below a brief story about how a passenger felt after flying by Indigo airlines.
For the passenger Jyoti Rautela from Bangaluru, India, it’s a jolt. A Bolt from the Blue! How?
She traveled by Indigo flight on the 13 Feb 2024 from Bamgaluru to Chennai on Business Class. As the custom goes, the flight crew served them breakfast. A sandwich plus a packet of juice.
While her colleagues ate the sandwich, she kept it for the latter part of the day as she didn’t feel hungry.
After reaching the hotel, she thought she would take a bite. That’s when she realized she bit something hard. A tough nut inside a sandwich.
She was shocked. She quickly called the airlines and they promptly responded. Told her they were sorry to hear about the inconvenience and promised they would investigate.
Worse came when the customer service attached to the airline called and told her they couldn’t proceed any further on the complaint because the sandwich wasn’t eaten while the plane had been airborne.
Sad.
What if she had eaten the sandwich as the airlines said and put her life at risk of danger? Would the airlines have maintained ‘hands off’ like this?
This goes to prove that flying in India is too expensive, not just the spiralling cost of tickets, but because of biting a sandwich mid-air.
"சென்றிடுவீர் எட்டுத் திக்கும்" 